Priority Support empowers merchants to 'jump the queue' and receive an enhanced support experience. To benefit from this premium service, sign up for the Priority Support Subscription then submit a support request.
Sign up for the Priority Support Subscription
To sign up for Priority Support, you can purchase a Priority Support Subscription through the Out of the Sandbox website.
This subscription unlocks premium, high-priority support services for all Pixel Union and Out of the Sandbox products.
Theme Updater Pro Plan
Theme Updater Pro Plan subscribers can save on Priority Support by purchasing it with a Theme Updater & Backups plan with bundled Priority Support.
Submit a support request
Once you have signed up for the Priority Support Subscription, any support requests submitted through the Pixel Union Help Center will be prioritized.