Pixel Union Support is available Monday to Friday 9 AM - 5 PM Pacific Time.
We are based in Canada and therefore offer limited support, or are closed, during most Canadian holidays.
2025 and 2026 holiday closures
| Observed Holiday | 2025 | 2026 |
| New Year's Day | January 1 (Wed) | January 1 (Thurs) |
| Family Day | February 17 (Mon) | February 16 (Mon) |
| Good Friday | April 18 (Fri) | April 3 (Fri) |
| Victoria Day | May 19 (Mon) | May 18 (Mon) |
| Canada Day | July 1 (Tues) | July 1 (Wed) |
| B.C. Day | August 4 (Mon) | August 3 (Mon) |
| Labour Day | September 1 (Mon) | September 7 (Mon) |
| National Day for Truth and Reconciliation | September 30 (Tues) | September 30 (Wed) |
| Thanksgiving | October 13 (Mon) | October 12 (Mon) |
| Remembrance Day | November 11 (Tues) | November 11 (Wed) |
| Christmas Day | December 25 (Wed) | December 25 (Thurs) |
Pixel Union closes for the week between Christmas Day and New Year’s day and our support is limited during those times.
Interested in the full scope of our support? Check out our support policy here.