The FAQ (frequently asked questions) page template displays common questions and answers from customers using a dynamic, accordion-style layout.
Add a new page for the FAQ
Start by creating a new page in your Shopify admin, then add a title. Select the faq option from the Theme templates dropdown, then click Save.
The questions and answers are added outside the Pages admin, but you can add Content to appear before the FAQ feature if needed. To add your questions and answers, navigate to the theme editor.
Open the FAQ page in the theme editor
Once you have saved the new page, navigate to the FAQ page through the theme editor. To open this page, use the page dropdown. A FAQ section in the left sidebar. Open this section to access and edit the questions and answers.
Add customer questions and merchant answers
The theme pre-populates the first three blocks with questions that are commonly included in FAQ pages. Customize these and add more by selecting (+) Add frequently asked question.