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Estimated wait time 3+ business days

Aim to include as much information and detail in your request as possible to reduce delays between replies

  • ex. your-shop-name.myshopify.com

    Add file or drop files here

    Thank you for your patience

    Support services for Pixel Union merchants are available Monday to Friday 9 AM - 5 PM Pacific Time.

    Please review the Pixel Union Support Policy to get familiar with the details, extents, and limitations of our technical support services.

    Limitations of technical support services

    We do not offer support for integrating or troubleshooting 3rd-party (non-Pixel Union) apps and custom code, nor do we offer support for modifications made after the purchase of one of our themes.

    This includes adding new features, altering the design of the theme, implementing any 3rd-party code or apps, or troubleshooting previous customizations after updating the theme.

    Contact 3rd-party app support by visiting the App Store.

    Connect with Storetasker for modifications and related issues.