The Upsell offer type encourages customers to purchase a particular product based on the Trigger and Promote settings.
There are three main configuration options to set up an Upsell offer.
This sets the criteria that determine if the offer will be activated. You can set the product to purchase or the collection to purchase from that will trigger the offer. You can choose both individual products, multiple products, individual collections, multiple collections, or a mix of each.
After the trigger criteria have is met, the offer portion of the Upsell activates. Similar to the trigger, you can select both individual products, multiple products, individual collections, multiple collections, or a mix of each.
After you set the products or collections for the Trigger and Promotion, set the message portion of the offer.
The Upsell message is what your customers will see when purchasing a product or collection that is attached to your Upsell offer. Appearing, unless customized, at the top of the page, the Upsell message informs your customers if the product or collection they’re viewing has any offers attached.
- Thanks for purchasing product X. You might also enjoy product Y!
- You've purchased from the X collection. Customers who purchase this frequently buy product Y.
- You've purchased product X from X collection. Check out collection Y for similar products!