The FAQ (frequently asked questions) page template displays common questions and answers from customers using a dynamic, accordion-style layout.
Adding a new page for the FAQ
Start by creating a new page in your Shopify admin, then add a title. Select the faq option from the Theme templates dropdown, then Save.
The questions and answers are added outside the Pages admin, but you can add Content to appear before the FAQ feature if needed.
To add your questions and answers, navigate to the theme editor.
Open the FAQ page in the theme editor
Once you have saved the new page, navigate to the FAQ page through the theme editor. To open this page, use the page dropdown to select Pages then faq.
A FAQ page section will appear in the left-side settings. Open this section to customize the Background style.
Add the questions and answers
We've pre-populated the first three blocks with questions that are commonly included on store FAQ pages. Click one of the blocks to customize it.
Create your own by selecting (+) Add block.
Add up to 20 question and answer blocks to this template.