Ultimate Special Offers relies on the cart page, but Shopify's dynamic checkout buttons (PayPal, Apple Pay, etc.) allow customers to bypass the cart page entirely. This means the app can’t properly apply your offers. You’ll need to disable dynamic checkout buttons in your theme editor to ensure customers can take advantage of your offers.
Disable dynamic checkout buttons
Go to your Shopify admin and click Online Store > Customize to get to your theme editor. Then look at the following areas to disable dynamic checkout buttons. (Note: This feature may be located in different sections than those outlined here, but these are the most common places to find it.)
1. Product pages
Go to one of your product pages in the theme editor, then click Product pages in the left sidebar to open its settings.
- If there is an option to enable dynamic checkout buttons, leave the box unchecked so that the option is disabled, as in our screenshot below.
- If you have enabled a quick shop feature, you may also have to enable the redirection in the quick shop settings of your theme.
2. Theme settings tab
Open your Theme settings tab and look for any of the following (again this will depend on what theme you use):
- Products: If your theme has a Products option here, make sure the Show dynamic checkout button checkbox is unchecked.
- Quick Shop: If your theme has a Quick shop option, make sure the Show dynamic checkout button checkbox is unchecked there as well, as this is usually separate from the product page settings.
3. Home page sections
The following sections may have quick shop options that need to be redirected to the cart page:
- Featured collection
- Featured product
Cart page external checkout buttons
Caution: This is an advanced article that involves editing your theme's code. If you're not comfortable with coding, contact our support team for assistance before making any changes.
You may also have external checkout buttons on your cart page. These buttons take customers to an external checkout. Discounts from Ultimate Special Offers are designed for use in Shopify's checkout, and offers won't work if customers use external checkout buttons. To hide these buttons, follow along with the steps below or reach out to our App Support team for help.
- From your Shopify Admin, click Online Store > Themes > Actions > Edit Code.
- Open the Sections folder and click on the file called cart-template.liquid.
- This may also be called static-cart.liquid, page-cart.liquid, or cart.liquid, depending on your theme.
- Use your keyboard to Find (Command+F on a Mac, or Ctrl+F in Windows) the phrase “additional_checkout_buttons” and look for something like this:
{% if additional_checkout_buttons %} <div>
{{ content_for_additional_checkout_buttons }}
</div>
{% endif %}
- Add {% comment %} to the line above the snippet, and {% endcomment %} to the line below the snippet to hide the buttons. Here's how the above block of code would appear after adding these lines of code:
{% comment %}<br> {% if additional_checkout_buttons %}
<div>
{{ content_for_additional_checkout_buttons }}
</div>
{% endif %}
{% endcomment %}