You may see an alert on your dashboard letting you know that Offers don’t work with cart popups. This means that Ultimate Special Offers will only work when using a dedicated Cart page—as opposed to pop-up carts, mini-carts, or drawer carts.
For a customer to receive your offers, a customer needs to move from the product directly to your cart page. For Pixel Union themes, we call this function Enable cart redirection, and this setting brings customers to the Cart page when they click the add-to-cart (ATC) button. This is also known as disabling AJAX.
Enable cart redirection using the theme editor
Click Online Store > Themes and click the Customize button beside your published theme
In the theme editor, use the following steps as a sort of checklist to optimize your theme's cart for Ultimate Special Offers. Some of the settings described in this list may be absent for your particular theme, but it is worth checking for each to cover your bases.
In the right-side preview, click on your cart icon to navigate to the Cart page. Under Sections, open the main Cart page section (if present).
There may be a dedicated setting in the Theme settings, like that found in Supply. If this is the case, open Theme settings, then Cart. Look for a Cart type dropdown to select the Page option.
Open the Theme settings and look for any of the following (again this can vary for each theme and version)
Some themes have an option within the Quickshop settings to Enable cart redirection. This may be labeled differently, but the key setting here is that the customer will be sent to the Cart page when an item is added to the cart.
Some themes may have the cart redirection setting within the Products section of the Theme settings tab.
Navigate to one of your product pages in the theme editor, and then click on Product page on the left sidebar of the editor to open up additional options.
Look for options to disable the flyout cart or to Enable cart redirection.
Home page sections
If you're using the Featured product section for your storefront's home page, look for a cart redirection setting to enable in this section.